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Advisory
Feb 13, 2023

IMPACT TO SERVICES FOLLOWING EARTHQUAKE IN TÜRKIYE #2

Following our advisory dated 7th February 2023 advising the impact to ONE’s service offering in Türkiye following the series of devastating earthquakes in Gaziantep, please find below the commercial measures offered by ONE for affected shipments.
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Advisory
Feb 10, 2023

“JVH” offers an ever-faster service connecting Haiphong with Hakata

Ocean Network Express (“ONE”) is pleased to announce that ONE will add a call at
Hakata on its weekly Japan Vietnam Haiphong service (“JVH”).

<Service details>
New Port Rotation : Hakata-Tokyo-Shimizu-Nagoya-Kobe-Pusan-Keelung-Kaohsiung-
Haiphong-Kaohsiung-Hakata

The new rotation will be started with the M/V Quezon Bridge 003N with ETD Haiphong
15th March 2023
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Advisory
Feb 08, 2023

Impact to Services following Earthquake in Türkiye #1

Following the series of devastating earthquakes in Gaziantep Türkiye 6th Feb 2023,
please find below situation update.
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Advisory
Feb 02, 2023

ONE Mobile App – Shipment Overview (Export)

<2 February 2023> Ocean Network Express (ONE) will release Shipment Overview (Export). This service allows customers to have an end-to-end overview of a booking. It allows users to filter, search for their interested Shipments
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Advisory
Jan 31, 2023

FINANCIAL RESULTS FOR FY2022 3RD QUARTER

FINANCIAL RESULTS FOR FY2022 3RD QUARTER
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Advisory
Jan 06, 2023

NOTICE OF SURCHARGE UPDATE - COMPENSATION FOR BREACH OF AGREEMENT (CBA)

In order to continuously provide reliable service and best prevention efforts, Ocean Network
Express (ONE) will implement a surcharge, Compensation for Breach of Agreement (CBA),
for all shipments being misstated. The new level will be applicable across all trade lanes and
services and will be valid until further notice.
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Advisory
Dec 23, 2022

BANNED USE OF TITANIUM DIOXIDE IN FOOD PRODUCTION PROCESSES IN JORDAN

Jordan Food & Drug Administration (JFDA) have recently announced new regulations related to the import of Titanium Dioxide or food items that contain Titanium Dioxide.
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Advisory
Dec 16, 2022

BANNED USE OF TITANIUM DIOXIDE IN FOOD PRODUCTION PROCESSES IN JORDAN

Jordan Food & Drug Administration (JFDA) have recently announced new regulations related to the import of Titanium Dioxide or food items that contain Titanium Dioxide. These decisions have been made based on a study conducted by the European Food Safety Authority (EFSA), Titanium Dioxide is an additive (E171) that is not considered safe for use in the food industry.

The following decisions announced by JFDA will be applicable effective 1st January 2023.

• Ban importing Titanium Dioxide or any food items containing Titanium Dioxide and JFDA will cancel all previously issued permits allowing the import of Titanium Dioxide.
• Ban the use of Titanium Dioxide in any food production processes in Jordan.
• Suspend the registration of special-use food items and food supplements for
athletes that contains this substance.
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Advisory
Dec 09, 2022

TradeLens Update

TradeLens Update
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Advisory
Dec 02, 2022

eCommerce Manage Shipment - Import Shipment Overview (Including North America)

<5 December 2022, Singapore> Ocean Network Express (ONE) will launch our latest
eCommerce feature, Import Shipment Overview, that strives to deliver the following services
to our customers:
- Import shipment Dashboard - Information such as Arrival notice readiness, Payment &
Invoice availability, Manifest and Surrender information will be easily accessible from the dashboard.
- Simple and user-friendly design with 24/7 access to information
- Self-service: Print, Email and Chat services for ease of accessibility
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