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Advisory
Nov 08, 2021

Ports of Los Angeles & Long Beach Emergency Surcharge

As a follow up to our Customer Advisory issued on October 29th, 2021. The Ports of Los Angeles
and Long Beach under the direction of the Biden-Harris Supply Chain Disruptions Task Force have
implemented a “Container Excess Dwell Fee”. This surcharge went into effect November 1st, 2021
and excess dwell penalties will begin November 15th, 2021.
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Advisory
Oct 29, 2021

Ports of Los Angeles & Long Beach Emergency Surcharge

As announced by the Ports of Los Angeles and Long Beach under the direction of President
Biden’s Supply Chain Disruptions Task Force, there will be an emergency surcharge put into
place effective November 1st, 2021.
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Advisory
Oct 29, 2021

FINANCIAL RESULTS FOR FY2021 2ND QUARTER

FINANCIAL RESULTS FOR FY2021 2ND QUARTER
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Advisory
Oct 25, 2021

Egypt ACI Customer Advisory updated 22nd Oct 2021

Egypt ACI Customer Advisory updated 22nd Oct 2021
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Advisory
Oct 15, 2021

Egypt ACI customer advisory - latest update

Egypt ACI customer advisory - latest update
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Advisory
Sep 27, 2021

ONE Mobile App – Phase 2 Launch

<30 September 2021, Singapore> Ocean Network Express (ONE) will be launching two new features in our ONE Mobile Application. The ‘Track & Trace’ and ‘Chat’ services will allow customers to track shipments and connect to ONE’s Customer Service on the move.
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Advisory
Sep 17, 2021

Egypt ACI customer advisory

Egypt ACI customer advisory
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Advisory
Sep 15, 2021

PS3: ONE Contribution 0047E as of 15th September

Further to our Customer Advisory dated September 8, 2021, MV ONE Contribution
047E/W currently deployed in our Pacific South Loop 3 – PS3 service, reported a few
of the ship crew were tested positive for COVID-19 prior to her berthing in Singapore.

Based on latest updates, the vessel has berthed Singapore as planned on September
14, 2021. Crew change in Manila has been planned prior to her arrival in Cai Mep, in
accordance with safe manning requirements and the respective regulatory
requirements.

The vessel’s estimated berthing date in Cai Mep is September 30, 2021, without
guarantee and subject to change. We are working closely with the relevant authorities
to ensure all precautionary measures are taken and arrange for her berthing as
planned.
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Advisory
Sep 13, 2021

PHISHING ALERT – Emails Involving the Misuse of Ocean Network Express’ Name

We have been made aware of phishing attempts made via email targeting Ocean
Network Express customers by misusing the name of Ocean Network Express.
                                             
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Advisory
Sep 08, 2021

PS3: ONE Contribution 0047E as of 8th September

Further to our Customer Advisory dated September 1, 2021, MV ONE Contribution 047E/W currently deployed in our Pacific South Loop 3 – PS3 service, reported a few of the ship crew were tested positive for COVID-19 prior to her berthing in Singapore.

The vessel’s estimated berthing date in Singapore is September 14, 2021, without guarantee and subject to change.
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