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2. UNITED ARAB EMIRATES LIVECHAT SERVICE IS NOW AVAILABLE

Ocean Network Express Live Chat services is now available on our United Arab Emirates local site.

We offer several options via our Live Chat service for below queries.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours:  Mon-Thu, 8.30am to 4pm, excluding 1pm to 2pm (lunchtime); Fri, 8.30am to 12pm.

Live Chat Chat Options:

Export Documentation:

• Export Documentation – S/I Status
• Export Documentation – B/L Amendment
• Export Documentation – B/L Release
• Export Documentation – Local Charges
• Export Documentation – Destination FreeTime

Import Documentation:

• Import Documentation – Arrival Notice
• Import Documentation – DO Requirements
• Import Documentation – Transit DO
• Import Documentation – Documents Format
• Import Documentation – D/O Status
• Import Documentation – Enquiry for B/L No.
• Import Documentation – B/L Status
• Import Documentation – Payment Status
• Import Documentation – Invoice Check

Demurrage & Detention

Track & Trace

Vessel Schedule

• Vessel Schedule – Cut-Off information
• Vessel Schedule – Vessel Call info.

eCom Tech Support

Mobile App Enquiry

Space Availability

Please click here to start a chat with us today!